1. Data Controller MTS - Multilingual Training Solutions Location: Cali, Colombia Contact: contact@multilingualtraining.com

2. Collected Data MTS collects and processes the following personal data:

Identification data (Name, age - for minors with guardian authorization).

Contact data (Email, phone number, city of residence).

Academic data (Language level, learning objectives).

Transactional data (Purchase history and hour usage).

Technical data (IP address, cookies, platform access logs).

3. Purpose of Processing Data will be processed for the following purposes:

Provision of educational services and scheduling management.

Communication regarding class changes, reminders, and technical support.

Evaluation of student progress.

Sending promotional information (only with express consent).

Compliance with legal and accounting obligations in Colombia.

4. User Rights In accordance with Colombian Data Protection Law (Ley 1581 de 2012), you have the right to:

Know, update, and rectify your personal data.

Request proof of the authorization granted.

Be informed about the usage of your data.

Revoke authorization and/or request data deletion when constitutional and legal principles are not respected.

Access your personal data free of charge.

5. International Data Transfer Since MTS connects students with global teachers, limited data (name, language level) may be shared with teachers located outside of Colombia strictly for the execution of the class. By accepting this policy, you authorize such transfer necessary for the service.

6. Cookies Our website uses first-party and third-party cookies to improve browsing experience, remember language preferences, and analyze site traffic. You may configure your browser to reject cookies, though this may limit some platform functionalities.

7. Security MTS implements SSL security protocols and administrative measures to protect your information against unauthorized access, loss, or alteration.